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By taking a liter approach to enterprise tools, Instancy may be helping to change that particular tune.

Although Instancy sports an impressive customer list — including companies such as Bank of America, Farmers Insurance, Fidelity and Gateway — this writer wonders where the market for this product actually lies.

Large organizations who have already made long-standing commitments to an enterprise wide knowledge management solution may indeed be working with more stagnant and boring technologies, but are certainly going to be wary of migrating those knowledge assets out of their enterprise and into a hosted model.

While smaller organizations, who are just beginning to think about their knowledge assets, might be looking for a less expensive option.

If...

(PRNewsFoto) DALLAS, TX USA 08/10/2004 Southwest Airlines logo.

(PRNewsFoto) DALLAS, TX USA 01/17/2006 Southwest Airlines Celebrates One Year in the Blogosphere DALLAS, April 27 /PRNewswire-FirstCall/ - Last year, Southwest Airlines boldly went where no other airline and few Fortune 500 companies had gone before - into the blogosphere.

Southwest Airlines today celebrates the one-year anniversary of the launch of its blog, Nuts About Southwest, which allows Customers to take a peek inside the Culture and operations of Southwest Airlines.

See what all the nuts are about at http://www.blogsouthwest.com.

""Our Employees absolutely ooze authenticity, and our bloggers have been able to bring that same spirit to the blog." Still a maverick, Southwest Airlines is the only airline to offer its Customers a venue for open dialogue through a blog.

With nearly 30 Employee bloggers that represent a mix of frontline and behind the scenes Employees including Mechanics, Customer Service Agents, Flight Attendants, Pilots, Marketers, Schedule Planners, and more, Customers are able to interact with the airlin...